General Domestic Shipping

All shipments and deliveries are carried out via third party delivery companies.

We ask that you inspect your items upon delivery and provide a signature upon receipt. Edward Albert Design will not be held responsible for any damages after the item(s) have left our showroom/warehouse. It is the responsibility of the recipient to inspect all items.  Edward Albert Design will happily accept responsibility for defective or damaged products if it is determined to be a manufacturing issue.

For bulk minimum orders, Edward Albert Design may deliver by truck to areas in Southern California or San Francisco. Please email karen@edwardalbertdesign.com to find out more information.

Local pick up is available by appointment only. Please select “Pick Up in Fresno, CA” at checkout and we will email you to set up an appointment.

Returns 

If you are not completely satisfied with your purchase, we accept returns on select items within 5 days of receipt. Items must be postmarked by the 5th day to be eligible for a refund. Orders over $250 are not eligible for return. Please contact us to begin a return for your order.

Please note all original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. It is the responsibility of the buyer to ensure the item is adequately packaged for return. Edward Albert Design cannot accept responsibility for any packages lost, stolen or damaged in transit. Once we receive your item we will process your return and a refund will be issued to either your original payment method. You will receive an email confirmation once your return has been accepted and your refund will be processed within 5-7 business days of receipt.

All items must be in new, unused condition. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.